Please read our return policy for online orders: Items can only be returned if they're in original un-used condition with all original packaging within 14 days of purchase. Returned items that meet these conditions can be either issued a refund (minus a 20% restocking fee) or store credit for the full amount. Final sale items cannot be returned for store credit, exchange or refund and these items include: STATIONARY, ART PIECES, VINTAGE ITEMS, JEWELRY, BOOKS, FOOD, WORKSHOP FEES, GIFT CARDS, MASKS, SEASONAL ITEMS LIKE CALENDARS, AND FURNITURE.
Customers are responsible for all shipping costs for returning and/or exchanging an item. Items that are returned in used condition or without original packaging will not be accepted, and the customer will be notified. It will be the customer's responsibility to retrieve their returned item by paying for additional shipping or picking up the item in-store. Items that are not accepted as a return, and are also not retrieved by the customer, will be discarded after 2 weeks.